Refund and Returns Policy

Refund and Returns Policy

Thank you for choosing our website as your destination for purchasing ebooks. We strive to provide you with high-quality digital content and a seamless shopping experience. However, we understand that there may be instances where a refund or return is necessary. Please review our Refund and Returns Policy outlined below:

Refunds

1.1. Eligibility for Refunds:

  • Refunds will only be provided for purchases made directly through our website.
  • Refunds are applicable within 7 days from the date of purchase.

1.2. Refund Process:

  • To initiate a refund, please contact our customer support team by email at info@beforehiringaconsultant.com within the specified timeframe.
  • Please provide your order details, including the order number and the reason for the refund request. Please also provide your receipt or proof of purchase.
  • We may require additional information or clarification to process your refund.
  • Once your refund request is received and approved, we will process the refund using the original payment method. Please note that the refund may take some time to reflect in your account.

1.3. Non-Refundable Items:

  • After downloading or accessing an ebook, refunds will not be provided unless:
    a) The content is significantly different from the description provided on our website.
    b) The content is unreadable or inaccessible due to technical issues not caused by the customer’s device or software.
  • c) Gift cards are non-refundable.

1.3. Sale items:

  • Only regular priced items may be refunded. Sale items cannot be refunded.

Returns

2.1. Returns Eligibility:

  • Returns are not applicable for ebooks since they are digital products that cannot be physically returned.

Support and Assistance

3.1. Customer Support:

  • Our customer support team is available to assist you with any issues or concerns related to your purchase.
  • If you encounter any problems with downloading or accessing the ebook, please contact us at [customer support email].
  • We will make every effort to resolve the issue promptly and ensure your satisfaction.

Please note that our Refund and Returns Policy is subject to change without prior notice. It is your responsibility to review this policy periodically. Any updates or revisions to the policy will be posted on our website.

If you have any questions or need further clarification regarding our Refund and Returns Policy, please feel free to reach out to our customer support team. We value your satisfaction and will strive to address your concerns to the best of our abilities.

Thank you for your understanding and cooperation.